[043] The Art and Science of Call Center Success, with Richard Blank from Costa Rica's Call Center

Episode 43 February 09, 2022 00:47:04
[043] The Art and Science of Call Center Success, with Richard Blank from Costa Rica's Call Center
Scalable Call Center Sales
[043] The Art and Science of Call Center Success, with Richard Blank from Costa Rica's Call Center

Feb 09 2022 | 00:47:04

/

Show Notes

What does it take to build a successful BPO company? How successful are you with your agents?

In running a call center, make sure you got the right people on the bus, and if you do then find the best seat for them.

In this episode, Richard Blank and I, talk about his experiences in developing and building call center reps in Costa Rica and creating one of the largest call centers in Central America.

Learn more about leadership, strong corporate culture, outsourcing, and becoming successful in the call center space.

Find out if your Sales Operation in Scalable

Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker

Get help with your sales team

Connect with Jason on LinkedIn

Or go to Jason’s HUB – www.JasonCutter.com

Connect with Richard on Linkedin

Other Episodes

Episode 28

October 11, 2021 00:44:19
Episode Cover

[028] Creating Efficiencies and Success With Your Sales Team, with Alec Thompson from CallShaper

Have you ever been caught up doing the same thing, the same way all the time? Where does technology play a role in providing...

Listen

Episode 37

December 01, 2021 00:46:39
Episode Cover

[037] Lessons From Sales and Marketing Conferences, with Michael Ferree from Lead Generation World

How does attending conferences help you scale your business? What value do personal meetings bring in relationships and conversations? Going to conferences isn’t just...

Listen

Episode 14

August 23, 2021 00:42:20
Episode Cover

[014] SMS Strategies to Help Your Sales Team Win, with AC Evans from DRIPS

Before picking up the phone, how do individuals want to interact with a company? What role does SMS Automation play in your company’s growth?...

Listen