What does it take to build a successful BPO company? How successful are you with your agents?
In running a call center, make sure you got the right people on the bus, and if you do then find the best seat for them.
In this episode, Richard Blank and I, talk about his experiences in developing and building call center reps in Costa Rica and creating one of the largest call centers in Central America.
Learn more about leadership, strong corporate culture, outsourcing, and becoming successful in the call center space.
Find out if your Sales Operation in Scalable
Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker
Connect with Jason on LinkedIn
Or go to Jason’s HUB – www.JasonCutter.com
Connect with Richard on Linkedin
What has changed or driven things in the BPO world in the previous year? How is your company affected by the pandemic? Last year...
How has the pandemic changed the perspective and the model of your business? What’s the current disposition and status of your client base? As...
How do you magnify your leadership role in the Call Center Industry? What constitutes a great-performing team? Whether it’s inbound or outbound sales, a...
![[043] The Art and Science of Call Center Success, with Richard Blank from Costa Rica's Call Center](https://episodes.castos.com/salesexperiencepodcast/images/971687/SCCS-Podcast-1.png)