What does it take to build a successful BPO company? How successful are you with your agents?
In running a call center, make sure you got the right people on the bus, and if you do then find the best seat for them.
In this episode, Richard Blank and I, talk about his experiences in developing and building call center reps in Costa Rica and creating one of the largest call centers in Central America.
Learn more about leadership, strong corporate culture, outsourcing, and becoming successful in the call center space.
Find out if your Sales Operation in Scalable
Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker
Connect with Jason on LinkedIn
Or go to Jason’s HUB – www.JasonCutter.com
Connect with Richard on Linkedin
What is the best way to scale something that isn’t scalable? What are some of the obstacles to getting leads? Koby created a solution...
What has changed or driven things in the BPO world in the previous year? How is your company affected by the pandemic? Last year...
In a world full of distractions, how can you reach more customers? Are you winning overall with your marketing strategy? Consumers aren't always going...
![[043] The Art and Science of Call Center Success, with Richard Blank from Costa Rica's Call Center](https://episodes.castos.com/salesexperiencepodcast/images/971687/SCCS-Podcast-1.png)