How do you become successful in recruiting and retention? How do you manage to lead a team with considerable diversity in behavior and preferences?
One of the biggest things in successfully keeping people in the company is the Platinum Rule, where you take a step further and treat your employees the way they want to be treated.
In this episode, Milan Batinich and I talk about his experiences in BPO Staffing. We also talked about the Predictive Index which is one of his specialties, and how that fits into your call centers.
Learn more about recruiting, retention, creating valuable connections, and leadership.
Find out if your Sales Operation in Scalable
Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker
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Connect with Milan on Linkedin
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