[044] Recruiting and Retention Success, with Milan Batinich from A.W. Companies, Inc.

Episode 44 February 16, 2022 00:36:02
[044] Recruiting and Retention Success, with Milan Batinich from A.W. Companies, Inc.
Scalable Call Center Sales
[044] Recruiting and Retention Success, with Milan Batinich from A.W. Companies, Inc.

Feb 16 2022 | 00:36:02

/

Show Notes

How do you become successful in recruiting and retention? How do you manage to lead a team with considerable diversity in behavior and preferences?

One of the biggest things in successfully keeping people in the company is the Platinum Rule, where you take a step further and treat your employees the way they want to be treated.

In this episode, Milan Batinich and I talk about his experiences in BPO Staffing. We also talked about the Predictive Index which is one of his specialties, and how that fits into your call centers.

Learn more about recruiting, retention, creating valuable connections, and leadership.

Find out if your Sales Operation in Scalable

Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker

Get help with your sales team

Connect with Jason on LinkedIn

Or go to Jason’s HUB – www.JasonCutter.com

Connect with Milan on Linkedin

Other Episodes

Episode 18

September 06, 2021 00:45:32
Episode Cover

[018] Closing the Feedback Loop for Home Services Buyers, with Ruben Ugarte from Active Prospect

What are some of the features that make working from home and being productive possible? Is there anything that can be done from a...

Listen

Episode 33

November 01, 2021 00:43:36
Episode Cover

[033] Testing and Data to Achieve Scalable Call Center Success, with Rob Bayer from Anomaly Squared

What are some of the parts of Call Center operations that have changed through time? What strategies do you use to make your agents...

Listen

Episode 0

October 04, 2021 00:44:53
Episode Cover

[026] Dialer Strategies for Call Center Success, with Nima Hakimi from Convoso

What are some of the major phone-related challenges that contact centers face? What are some effective strategies in dealing with them? It is a...

Listen