What are some of the parts of Call Center operations that have changed through time? What strategies do you use to make your agents stand out?
In the world of telesales, one thing that hasn’t changed is how agents sound – if they are engaged and attentive, clients will buy. People are becoming increasingly prepared, which requires agents to become even more prepared as well.
In this episode, Rob Bayer from Anomaly Squared and I, talk about his experiences as the President of the company, and especially on the operations side.
Learn more about systems, processes, technology, analytics, and win in scaling your call center operations.
Find out if your Sales Operation in Scalable
Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker
Connect with Jason on LinkedIn
Or go to Jason’s HUB – www.JasonCutter.com
What do you understand about having a scalable system? How do you exactly accomplish this? There is no such thing as a one-to-one ratio...
Have you ever been caught up doing the same thing, the same way all the time? Where does technology play a role in providing...
How do you scale your inside sales in the contact center realm? How do you make better decisions to resolve sales drawbacks? There are...