What are some of the parts of Call Center operations that have changed through time? What strategies do you use to make your agents stand out?
In the world of telesales, one thing that hasn’t changed is how agents sound – if they are engaged and attentive, clients will buy. People are becoming increasingly prepared, which requires agents to become even more prepared as well.
In this episode, Rob Bayer from Anomaly Squared and I, talk about his experiences as the President of the company, and especially on the operations side.
Learn more about systems, processes, technology, analytics, and win in scaling your call center operations.
Find out if your Sales Operation in Scalable
Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker
Connect with Jason on LinkedIn
Or go to Jason’s HUB – www.JasonCutter.com
How can sales help ensure a good client experience? What does customer experience mean to you? The customer experience includes sales, marketing, customer service,...
How do you maintain your sales team’s quality? How do you keep these folks excited? Keeping teams motivated is crucial for anyone who today...
Before picking up the phone, how do individuals want to interact with a company? What role does SMS Automation play in your company’s growth?...
![[033] Testing and Data to Achieve Scalable Call Center Success, with Rob Bayer from Anomaly Squared](https://episodes.castos.com/salesexperiencepodcast/a9eb3f0e-0fec-4faf-8e87-abdd39b37669-SCCS-Podcast.png)