Scalable Call Center Sales

28

October 11, 2021 • 00:44:19

[028] Creating Efficiencies and Success With Your Sales Team, with Alec Thompson from CallShaper

Have you ever been caught up doing the same thing, the same way all the time? Where does technology play a role in providing...

27

October 06, 2021 • 00:50:48

[027] A Technologist's View Of The Contact Center, with Isaac Shloss from GrupoNGN

What impact does today’s technology have on call center capacity? How can technology be used to solve our problems? Even though AI currently drives...

0

October 04, 2021 • 00:44:53

[026] Dialer Strategies for Call Center Success, with Nima Hakimi from Convoso

What are some of the major phone-related challenges that contact centers face? What are some effective strategies in dealing with them? It is a...

25

September 29, 2021 • 00:49:47

[025] Breaking Down Silos So Your Company Can Win, with Nick Glimsdahl from Press 1 For Nick

How do you break down silos so your team can win? What role do sales play in the customer experience journey? When it comes...

24

September 27, 2021 • 00:52:43

[024] Using Challenges to Help Your Sales Team Win, with Jeff Baietto from Injoy Global

How can you use challenges to help your sales team win? Why is it vital to be creative when it comes to getting your...

22

September 22, 2021 • 00:46:37

[023] What Call Center Leaders Can Learn From Outside Sales, with Steven Benson from Badger Maps

What can call center leaders learn from outside sales? How vital is it to be efficient and effective in your outreach? Working with people...