Latest Episodes
34
[034] Where Does Marketing End and Sales Begin?
Scalable Call Center Sales [034] Where Does Marketing End and Sales Begin? Play Episode Pause Episode Mute/Unmute Episode Rewind 10 Seconds 1x Fast Forward...
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[033] Testing and Data to Achieve Scalable Call Center Success, with Rob Bayer from Anomaly Squared
What are some of the parts of Call Center operations that have changed through time? What strategies do you use to make your agents...
32
[032] Why Contact Center Tech Won't Save You From Needing Salespeople On The Phones - Contact Center Gurus (Replay)
In this special episode, you will be listening to my episode in the Contact Center Gurus Podcast with Jessica Voss and Rob Enslow where...
31
[031] How To Make Your Buyer The Hero - Saleslife Podcast (Replay)
In this special episode, you will be listening to my episode in the Saleslife Podcast with Marcos Serna and Sunil Kumar where we talked...
30
[030] Fundamentals of Successful Sales Operations, with Michael Aronowitz from Teleperformance
Is your organization cultivating the right culture? What factors contribute to a successful sales operation? Whether you’re hiring internally or externally, the most critical...
29
[029] How Can You Scale Authenticity?
What is the best way to measure authenticity? What does it take to get scalable results?In this solo episode, I talk about this topic...